Delivery

«Floristik» is courier delivery of flowers, presents, sweets and fruits. We can help you to congratulate someone with special dates, show your affection or gratitude, say "I love you" or “I am sorry” in romantic way.

Time of delivery from the time of placement and payment of the order: 3-4 hours - for the bouquets of flowers and gifts. At weekends and public holidays delivery of up to 12 hours during the day. Minimum delivery time can be increased in zavisisomti on the complexity of composition, what the store manager reported separately in the order confirmation.

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Delivery of flowers to regional centres of Ukraine from 49 UAH (6.25$)

Delivery of flowers to other cities of Ukraine from 129 UAH (16.15$)

For early (from 7a.m. till 9a.m.) and late (from 9p.m. till 11 p.m.) delivering charge 20UAH (2.5$)

Delivery time:
We reserve the right to call the recipient before delivery. In this case the recipient does not report that will be delivered and from whom, thus remains a surprise.
Delivery time:
The shortest time of delivery within 3 hours after the payment to the regional centers. Send flowers to other cities in the running for the day.
During the holidays:
Delivery is performed during the day by prior arrangement with the recipient.
In the regional centers of orders received up to 16.00
In other cities in order to do the day before delivery (or agree with the manager the ability to perform)

We deliver flowers anywhere in the Ukraine, if the list of cities is not your city please contact our managers for information.

We guarantee delivery of fresh flowers just in time.

Changing flowers:
We reserve the right to substitute flowers or gift products at the same cost or appearance, if within a few hours you can not communicate with the customer using the contact details specified when ordering (e-mail, phone)

Delivering flowers to Kiev, Dnepropetrovsk, Kharkov:

- Free delivery for orders from 190 UAH (24.2$)

- For orders under 190 UAH (24.2$) separate delivery charge is 49 UAH (6.25$).

- For payment details go to Payment.

Send flowers to the world:

Be sure to read the rules for the delivery of the CIS and the World.

1. Orders for delivery of flowers to the World drawn at least 2 days in the CIS - for the day.
2. When ordering, the CIS and the world needs to take into account that the order will be delivered in the time interval - from 10:00 to 19:00. Making your reservation at a specific time and can not be taken only as a wish.
3. Mandatory components of the order must be flowers. Additional products (sweets, soft toys, balloons, etc.) can only be complementary to the bouquet. In the absence of additional goods partners reserve the right to deliver more colors.
4. Our partners have the right to substitute components of the bouquet in the absence of color data in a particular country or lack of them in a certain season.
5. In bouquet delivery World is delivered, usually an even number of flowers. An odd number of flowers, as we have accepted to give, is a funeral abroad.
6. Be sure to specify the recipient's phone number and address details, with the index or home area. In the absence of telephone delivery is not guaranteed. We reserve the right to leave the order to third parties (relatives, colleagues, neighbors, concierge, etc.)
7. If the address is inaccurate or the recipient is not available at this address - it can be a delay of the order, nor does it fulfill the order. If the address is incorrect refund for nondelivery or late delivery of a bouquet is not made. And also, our partners have the right to leave a bouquet of his neighbors.
8. If you have contact phone partners have the right phone to the recipient before the delivery, if necessary, even if you have indicated that the recipient of the call up is not necessary. To avoid misunderstandings, discuss it with the manager before placing the order.
9. In almost all countries around the world on Sunday delivery is not possible, so your order will automatically be moved to Monday.
10. Order is delivered by default, if within 2 days we have no feedback from partners. Delivery report will come to your email within 2 working days from order date. If you have to confirm, but you have information that the order was not delivered, please contact us for clarification.
11. The request for order status and other requests by the order are completed within 24-48 hours.
12. Photos at the time of delivery in the World is not provided by the CIS - on request and can not be guaranteed.
13. Greeting card for the order of the world will be given in Latin characters and must not exceed 200 characters.
14. Cancellations received no later than 2 working days before the date of the order, otherwise, no refund. Complaints pertaining to your order, you must apply within 7 working days from order date.

*Making an order for international delivery, you agree to these terms.